Michael R. Hayes 
Last reviewed: April 2026 | Written by Michael R. Hayes, Productivity Consultant Most managers think they know how productive their team is. They’re usually wrong — not by a little, but by a wide margin. Research from Harvard Business Review found that managers who rated their team’s productivity without data were accurate less than 60% … Read more
Last reviewed: April 2026 | Written by Michael R. Hayes, Productivity Consultant If you’re a physical therapist assistant, you know the feeling. You’ve had a full day — six patients, documentation, a care conference, a cancellation you couldn’t fill — and at the end of it your supervisor pulls you aside and says your productivity … Read more
Last reviewed: April 2026 | Written by Michael R. Hayes, Productivity Consultant Most UK managers have a rough sense of how productive their team is. They know who gets things done, who drags their feet, and roughly whether the week felt busy or sluggish. But “roughly” is where businesses lose money. If you’re a manager, … Read more
In service-based businesses, technician productivity directly determines profitability. Whether you operate: Your revenue depends on one core factor: How many productive jobs are completed per labor hour? Many service companies attempt to increase revenue by: But sustainable growth comes from improving technician productivity – a not overworking your team. Technician productivity is a specialized version … Read more
In healthcare settings, productivity is more than just numbers. For therapists – whether physical therapists (PT), physical therapist assistants (PTA), occupational therapists (OT), or speech-language pathologists (SLP) – productivity directly impacts: Yet many clinicians do not fully understand how therapy productivity is calculated. They know their target percentage.But they don’t always understand the formula behind … Read more
Most businesses measure productivity incorrectly. They track labor output and assume they understand performance. But in modern business environments, labor is only one part of the efficiency equation. Companies invest heavily in: If you measure labor productivity alone, you ignore the true cost structure behind output. That’s where Multifactor Productivity (MFP) becomes essential. This guide … Read more
In welding, productivity is profit. Unlike many industries, welding productivity is highly visible. If output slows down, projects get delayed. If weld quality drops, rework increases. If downtime rises, margins shrink. Many shop owners assume the only way to increase output is: But the truth is: You can significantly increase welding productivity without increasing labor … Read more
Productivity is one of the most important performance indicators in any organization. Yet many businesses misunderstand how to calculate it correctly. Managers often say:“We need to improve productivity.” But without knowing the correct formula – and applying it consistently – productivity becomes a vague concept rather than a measurable metric. This guide will walk you … Read more
Managing a team without measuring productivity is like driving without a dashboard. You may feel busy, but you don’t truly know if you’re moving efficiently. If you’re a manager, business owner, or operations lead, you’ve likely asked: The answer starts with one powerful metric: Labor productivity. In this guide, you’ll learn: You can also instantly … Read more
In today’s competitive business environment, simply working harder is not enough. What truly matters is how efficiently your workforce converts time into measurable output. That’s where labor productivity becomes one of the most important performance metrics for any organization. Whether you run a manufacturing unit, a service company, a welding shop, or a healthcare clinic, … Read more